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Info
Virginia – United States
600 Twentyninth Place Ct # 1010 Charlottesville, VA 22901
(804) 508-6244
info@fargins.com
Address
600 Twentyninth Place Ct # 1010 Charlottesville, VA 22901
Phone
Phone: (804) 508-6244
FAQ
Frequently Asked Questions
What services does FARGINS provide?
FARGINS offers a broad spectrum of IT services, Contact Center Services, and Revenue Cycle Management (RCM) Services. Our IT services encompass mobile and web app development across various tech stacks. In our contact center services, we provide tailored solutions to improve your customer interactions. Our RCM services aim to streamline your healthcare financial processes from patient registration to final payment of a balance.
How do you cater to different industries?
We have experience serving diverse industries, including finance, healthcare, education, e-commerce, entertainment, and more. We use this broad experience to bring innovative, industry-specific solutions to our IT, contact center, and RCM clients.
Can you customize your services based on our specific needs?
Absolutely! We can tailor our IT solutions, Contact Center strategies, and RCM procedures to align with your unique requirements, project goals, and preferred methodologies.
What is a 'dedicated team' service?
Our dedicated team service provides a group of professionals who exclusively work on your project or process. The team may consist of developers, project managers, customer service representatives, or billing and collections specialists, depending on your needs.
What is your operational process?
For IT projects, we follow an agile process emphasizing collaboration and rapid iteration. In our contact center services, we utilize the latest technologies to ensure high-quality customer interactions. Our RCM process adheres strictly to industry regulations to ensure efficient and compliant billing and collections.
How do you ensure the quality of your work?
We use rigorous QA and testing procedures for IT projects, comprehensive KPIs for our contact center services, and thorough auditing and compliance checks for our RCM services. These measures ensure our work meets the highest standards of quality.
How do you ensure data security and privacy?
We follow best practices for data handling and coding and adhere to strict access control policies. Regular security audits and compliance with relevant data privacy regulations ensure the integrity and security of your data across all services.
How do you handle project management and communication?
We use various tools to ensure clear and transparent communication. Our proactive approach keeps you updated on the project’s status, and our project managers are always available to answer questions and provide clarifications.
What is your pricing model?
Our pricing model varies depending on the nature of the services required. We can discuss your needs in detail to provide a comprehensive, cost-effective quote.
How does your company handle queries in different areas?
We utilize state-of-the-art technologies and effective strategies to ensure exceptional customer service in all our divisions. We handle queries efficiently, with a focus on minimizing risks and accelerating business growth.